Dear ‘Scapers,
We’re back with some exciting news regarding RuneFest. For those of you that might missed it, last month tickets for the event sold out just moments after they went live. Due to unprecedented and unexpected levels of demand, all 2000 RuneFest tickets were gone within minutes!
We know many of you were upset that you’d missed out on the opportunity to attend the event, and since then we have been working hard to explore options to increase the event capacity. It is with great pleasure we can now confirm that an additional 1,000 tickets will be available from 5pm BST on Wednesday, May 15th.
These will be the final tickets, so be sure to head over to the official RuneFest website to purchase them as they become available to secure your place!
We’d also like to take the opportunity to reassure you about the initial ticket launch. We worked with our partners to do some digging into the speculation about scalping and we’re happy to share the following:
- 95% of all purchases were for either one or two tickets.
- Of all the purchases, only 15 were for more than four tickets.
- Website traffic for both the RuneFest homepage and ticket sale page greatly exceeded the number of tickets available.
We are happy that the systems we had in place to mitigate scalping and illegitimate purchases were effective. That said, we will be taking additional measures in this final ticket release to deter any bots or scalpers, most of which will be back-end from our partners but also includes limiting ticket purchase amounts to two per player. Please also note that ticket reselling is only permitted through the official SeeTickets fan-to-fan resale platform. Any tickets sold through any other means may be cancelled and be invalid for entry to the event.
For additional information about the event, please check out the RuneFest FAQ here. Note: players who require a Companion ticket, in order to save time when purchasing a ticket please ensure you have the required additional information ready for when you checkout. You can find more in the linked FAQ above under “Do you provide disabled/carer/companion tickets/discounts?”.
We’re extremely excited to see more players than ever at RuneFest and we can’t wait for all of the amazing memories we’ll create and share together.
The RuneFest team.